Turning a decades-old Excel quoting process into an enterprise platform for growth

Gardner Denver had managed its complex quoting process largely through Excel for decades, believing the number of service combinations and calculations made it too difficult to systemise. Maytech analysed the process, simplified the underlying logic and built the complex calculations into a centralised quoting platform.

At a glance.

Client

Gardner Denver Industries

Industry

Industrial Manufacturing

Services

Bespoke multi-tenant platform development,
Business process improvement

Technology

MERN stack

45%

Improvement in quote accuracy

100%

Visibility over quotes and sales pipeline

115+

hrs/week saved on repetitive admin work

The business problem: A complex quoting process that was perceived as too complex to systemise.

For decades, Gardner Denver ran its quoting process largely through Excel. The volume of service combinations and calculations involved had convinced the business that the process was too complex to systemise, so it stayed manual, spreadsheet-bound, and dependent on the people who understood its logic.

Process complexity

The sheer number of service combinations and calculations was seen as a reason the process couldn’t be systemised.

No pipeline visibility

Quotes lived in individual spreadsheets rather than a shared system, leaving management without a clear view across the quote pipeline.

Growth constrained

Producing more quotes meant adding more manual admin work, capping how much the business could pursue.

Our approach: Simplifying the logic before building the enterprise platform.

Rather than digitising the spreadsheets as they were, Maytech began by analysing Gardner Denver’s quoting process end to end, working to understand why it had resisted systemisation for so long.

Process-first analysis

Mapped the full quoting workflow to understand the actual logic behind the service combinations and calculations, not just their spreadsheet form.

Simplifying before automating

Identified where complexity could be reduced or restructured, rather than carrying decades of spreadsheet logic straight into a new system.

Built for the real calculation complexity

Once simplified, the underlying logic was translated into a centralised platform capable of handling the full range of service combinations accurately.

Designed for management visibility

Structured the platform to surface pipeline status and quote data centrally, not just to replace the spreadsheet.

The solution: A centralised quoting platform built for accuracy and scale.

Maytech delivered a centralised enterprise platform that replaced the Excel-based process, embedding the simplified calculation logic directly into the system and giving the business a single source of truth for quoting.

Centralised quoting platform

Replaced dispersed spreadsheets with one system handling the full complexity of Gardner Denver’s service combinations and calculations.

Accuracy built into the logic

Simplified, systemised calculations reduced the errors and inconsistencies that came with manual spreadsheet-based quoting.

Pipeline visibility for management

A centralised system gave management a live, complete view across quotes and the sales pipeline for the first time.

Capacity to scale

The enterprise platform was built to support more quotes and more staff without the process itself becoming harder to manage

The impact: From static liability to scalable growth asset.

The result was faster, more accurate quoting with a better customer experience and complete management visibility across the quote pipeline. Most importantly, the new enterprise platform created capacity for growth, enabling Gardner Denver to increase its workforce, pursue more opportunities and produce more quotes without simply adding complexity to the process.

Quantitative outcomes

45%

Improvement in quote accuracy

100%

Visibility over quotes and sales pipeline

115+

hrs/week saved on repetitive admin work

Qualitative outcomes

Customer experience

Faster, more accurate quoting improved the experience for customers waiting on quotes.

Management visibility

Leadership gained complete visibility across the quote pipeline for the first time.

Workforce growth

The platform created the capacity to increase headcount without proportionally increasing admin burden.

Sustainable growth

Gardner Denver can now pursue more opportunities and produce more quotes without adding complexity to the underlying process.

Explore how we can help

Every organisation carries processes that grew too complex to question. We work with businesses to simplify that complexity, build systems that reflect how the work actually happens, and create the capacity to grow without adding more admin along the way.

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