Privacy Policy

1. Introduction

Maytech Technologies (“Maytech”, “we”, “us”, “our”) is an Australian-owned and operated software development and IT staff augmentation company. We are committed to protecting your privacy and managing your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, hold, use, and disclose personal information when you interact with our website (maytechweb.com.au), engage our services, or apply for employment with us.

2. What personal information we collect

The type of personal information we collect depends on your relationship with us:

2.1 For clients and prospective clients

• Contact details: Name, email address, phone number, and business address.
• Professional details: Job title, company name, and industry.
• Service information: Details about your business requirements, project specifications, and communications with our team.
• Financial information: Billing details and payment information required for service delivery.

2.2 For candidates and contractors

• Identity details: Name, contact information, and residency/visa status.
• Professional history: Resumes, employment history, qualifications, technical skills (including AI-tooling proficiency), and references.
• Assessment data: Results from technical, behavioural, and cultural fit assessments conducted during our vetting process.

2.3 For website visitors

• Technical data: IP address, browser type, device information, and operating system.
• Usage data: Pages visited, time spent on the site, and interaction with our content (collected via cookies and analytics tools).

3. How we collect personal information

We collect personal information through lawful and fair means, primarily directly from you when you:

• Submit an inquiry via our website contact forms.
• Engage us for software development, professional services, or staff augmentation.
• Apply for a job or contractor position with Maytech.
• Subscribe to our newsletters or insights.
• Communicate with us via email, phone, or in person.

In some circumstances, we may collect information from third parties, such as recruitment agencies, publicly available professional profiles (e.g., LinkedIn), or nominated referees.

4. Why we collect, hold, and use personal information

We collect personal information to operate our business effectively and provide high-quality services. Specifically, we use your information to:

• Deliver services: Provide software development, scoping, and staff augmentation services.
• Manage relationships: Communicate with you about projects, contracts, and billing.
• Recruit talent: Assess candidate suitability for internal roles or client placements (the builder model).
• Improve our offerings: Analyse website usage to enhance user experience and content relevance.
• Marketing: Send relevant industry insights, service updates, or event invitations (you can opt out at any time).
• Compliance: Meet our legal and regulatory obligations under Australian law.

5. Disclosure of Personal Information

We do not sell your personal information. We may disclose your information to:

• Our global delivery centres: As we operate delivery centres in Sri Lanka, information may be shared internally across our global teams to deliver your projects or assess candidates.
• Service providers: Third-party vendors who assist us with IT infrastructure, cloud hosting (e.g., AWS, Azure), CRM management, and marketing automation.
• Clients (for candidates): If you are a candidate for a staff augmentation role, we will share your professional profile and assessment results with the prospective client.
• Legal authorities: Where required or authorised by Australian law.

5.1 Cross-Border disclosures

As part of our global delivery model, personal information may be accessed by our team members located in Sri Lanka. We take reasonable steps to ensure that our overseas entities and service providers handle your personal information securely and in accordance with the APPs.

6. Security of personal information

We treat data security as a rigorous engineering discipline. We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Our security measures include:

• Enterprise-grade cloud infrastructure with robust access controls.
• Encryption of data in transit and at rest.
• Regular security audits and staff training on data privacy.
• Secure destruction or de-identification of personal information when it is no longer needed.

7. Accessing and correcting your information

You have the right to request access to the personal information we hold about you and to ask for corrections if you believe the information is inaccurate, out of date, or incomplete.

To request access or correction, please contact our Privacy Officer using the details provided below. We will respond to your request within a reasonable timeframe (usually within 30 days).

8. Cookies and tracking technologies

Our website uses cookies and similar tracking technologies to improve user experience and analyse site traffic. You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of our website.

9. Changes to this privacy policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. The updated policy will be published on our website with the “Last Updated” date revised accordingly.

10. How to contact us or make a complaint

If you have any questions about this Privacy Policy, wish to access your information, or want to make a privacy-related complaint, please contact our Privacy Officer:

Email: privacy@maytechweb.com.au

Address: Maytech Technologies, Building 1, 301 Burwood Highway, Burwood Victoria 3125, Australia

Phone: +61 3 9020 1497

If you make a complaint, we will investigate the matter and provide a written response within 30 days. If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.